Privacy Policy

 At Cannon News (operating the website http://cannonnews.com.au), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect any information gathered when you visit our website, subscribe to our newsletter, or make an online purchase. We are committed to protecting your personal information in accordance with Australian privacy laws, including the Privacy Act 1988.

We collect various types of information, both personal and non-personal, to provide and improve our services:

a) Information You Provide to Us Directly: When you engage with our website for specific services, you may provide us with personal information, including but not limited to:

• For Online Purchases: 
  • Your full name
  • Billing and shipping addresses
  • Contact phone number
  • Email address
  • Payment information (e.g., credit card details, processed securely by our payment gateway providers – we do not store full credit card details on our servers).
• For Newsletter Subscriptions: 
  • Your email address
• Customer Service Interactions: Any information you provide when you contact us with inquiries, feedback, or support requests.

b) Information Collected Automatically: When you visit our website, we automatically collect certain non-personally identifiable information:

• Usage Data: Information about how you interact with our website, such as the pages you visit, the time spent on those pages, your navigation paths, and information about your device (e.g., browser type, operating system, IP address, device type, screen resolution). This data is aggregated and anonymised for analytical purposes.
• Cookies: As detailed in Section 3, we use cookies to collect information about your Browse activities.

We use the information we collect for various purposes directly related to providing our services and improving your experience:

• To Process and Fulfil Orders: This includes processing payments, arranging for product delivery, communicating order status, and providing customer service related to your purchases.
• To Send Newsletters and Marketing Communications: If you have subscribed to our newsletter, we use your email address to send you updates, promotional offers, news, and information about our products and services. You can unsubscribe at any time.
• To Improve Our Website and Services: We use usage data and analytics to understand how visitors use our site, identify popular products or pages, diagnose technical problems, and enhance user experience and functionality.
• Customer Service: To respond to your inquiries, feedback, or support requests efficiently.
• Internal Operations: For internal record keeping, data analysis, and to conduct research and development.
• Security and Fraud Prevention: To protect our website and customers from fraudulent transactions, unauthorised access, and other illegal activities.
• Compliance: To comply with our legal obligations and resolve any disputes.

We may share your personal information with trusted third parties only when necessary to provide our services, process your transactions, or comply with legal requirements:

• Payment Gateway Providers: For secure processing of online payments (e.g., Stripe, PayPal). We do not store full credit card details on our servers; these are handled directly by the PCI DSS compliant payment gateways.
• Delivery and Shipping Partners: To facilitate the delivery of your online orders (e.g., Australia Post or couriers).
• Email Marketing Platforms: To manage and send our newsletters and promotional emails (e.g., Mailchimp, Campaign Monitor).
• Analytics Providers: To help us understand website usage and performance (e.g., Google Analytics). This data is typically aggregated and anonymised.
• Law Enforcement and Legal Compliance: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe it's necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

We will never sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

Cookies are small text files placed on your device (computer or mobile) by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.

• How we use cookies: We use cookies to enhance your Browse experience, remember your preferences (e.g., items in your shopping cart), enable shopping cart functionality, and to collect anonymous analytical data about website usage (e.g., via Google Analytics or similar tools). This helps us understand which parts of our website are most useful and how we can improve.
• Managing cookies: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the 'options' or 'preferences' menu of your browser. Please note that blocking or deleting cookies may impact your ability to use certain features of our website, particularly the shopping cart functionality, or other websites you visit.

We are committed to ensuring that your personal information is secure. We implement a range of reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes:

• Using Secure Socket Layer (SSL) technology for data encryption during transmission for online purchases.
• Working with reputable third-party payment processors that adhere to industry security standards (e.g., PCI DSS compliance).
• Regularly reviewing our security practices.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, order data is retained for a period necessary to manage orders, process returns, and comply with tax and consumer protection laws. Newsletter subscriber data is retained until you unsubscribe.

Under Australian privacy laws, you have certain rights concerning your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that any inaccurate or incomplete personal information we hold about you be corrected.
• Opt-out of Marketing: You have the right to opt-out of receiving marketing communications (like our newsletter) at any time. You can typically do this by clicking the "unsubscribe" link at the bottom of our emails.
• Complaints: If you believe we have breached your privacy rights, you have the right to lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, please contact us using the details provided in Section 9.

Our website may contain links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, our data practices, or your dealings with our website, please contact us.

 Last updated: June 7, 2025